Thank you for shopping with **Radhamadhab's Creation**. We are committed to delivering your order accurately, in good condition, and always on time.
1. **Shipping Coverage**
We currently ship across India. For international shipping, please contact us directly at (GMAIL - radhamadhabs30@gmail.com / WHATSAPP- 8599977655 )
2. **Order Processing Time**
All orders are processed within1-3 business days (excluding Sundays and public holidays).
- Once your order is processed and dispatched, you will receive a confirmation email or SMS with tracking details.
3. **Delivery Time**
Standard Delivery: 4–7 business days depending on the location.
Remote Areas: May take up to 10 business days.
*Note: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or other logistics issues.
5. **Order Tracking**
Once your order is shipped, you will receive a tracking ID via SMS/email, which you can use to track your shipment on our courier partner’s website.
6. **Undelivered Packages**
If a package is undelivered due to incorrect address or contact details provided by the customer, we are not responsible for delays or losses. Re-shipping may incur additional charges.
7. **Damaged or Lost Parcels**
In the rare case your parcel is damaged or lost in transit, please notify us within **48 hours** of delivery via email at (GMAIL - radhamadhabs30@gmail.com / WHATSAPP- 8599977655 )
with photo/video proof.